Disclaimer

1. Introduction

Welcome to Hero ELD.

These Terms and Conditions ("Terms") govern your use of our website, products, and services. By accessing our website or purchasing our products, you agree to abide by these Terms. If you do not agree, please refrain from using our website or services.

2. Products and Services

Hero ELD provides Electronic Logging Device (ELD) solutions and support for logistics and transportation companies. Our services include software assistance, troubleshooting, and compliance guidance. However, compliance with FMCSA and other regulatory requirements is the sole responsibility of the user.

3. Orders and Payments

All sales and transactions are processed directly by Hero ELD. Prices, fees, and payment terms are set by Hero ELD and may vary. Refund or return requests must be handled according to our refund policy, available upon request. No exchanges will be processed unless explicitly stated.

4. Warranty and Liability

Hero ELD provides its products "as is" and makes no warranties, express or implied, regarding performance, accuracy, or compliance. We are not responsible for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products or services. Users must ensure proper installation, operation, and regulatory compliance.

5. Limitation of Liability

Hero ELD and its affiliates shall not be held liable for any damages arising from:

Misuse or unauthorized modifications of our products.Failure to comply with FMCSA or other transportation regulations.Third-party services, software, or hardware integrations.

6. User Responsibilities

By using Hero ELD products and services, you agree to:

Follow all applicable federal, state, and local laws and regulations.Maintain accurate and lawful records in accordance with FMCSA requirements.Use the products only as intended and not for any unlawful purposes.

7. Intellectual Property

All content, logos, trademarks, and materials on the Hero ELD website are the exclusive property of Hero ELD. Unauthorized use, reproduction, or distribution is prohibited.

8. Termination of Services

Hero ELD reserves the right to terminate or suspend service to any user who violates these Terms or engages in fraudulent or unlawful activities.

9. Changes to These Terms

Hero ELD may update these Terms at any time. Continued use of our website or services constitutes acceptance of the updated Terms.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the state where Hero ELD operates. Any disputes shall be resolved in that jurisdiction.

11. Contact Information

For any questions regarding these Terms, please contact us at

[email protected]

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